Welcome Back to Groomingtails 2.0
Primarily, we would like to extend our appreciation and gratitude to everyone. Your support and kind words have given us the strength needed to complete our new arrangement. Groomingtails was built on your support and trust over the years and I am so pleased to continue offering a caring and trusted care for your pets. We look forward to this new adventure and the pleasure of seeing all our familiar faces in our new facility.
In our new arrangement, we are pleased to offer a unique and convenient pick up and delivery service daily by appointment. We will be coordinating your pet’s grooming appointment in advance and confirming pick up times to better facilitate your schedule. You will find a new feature within our new site a booking calendar, this will offer convenient access to booking your pet’s appointments ahead. Upon requesting your appointment you will receive an email notice acknowledging your request. Once accepted you will receive a detailed confirmation stating the dates and times. Should you need to re-schedule we would ask that you please provide advance notice at your earliest convenience.
Please note that Groomingtails will not be accepting new clients at this time. Referrals will be taken into consideration. We will keep you advised in this regard.
NO SHOWS & CANCELLATIONS:
We understand that emergencies and scheduling problems may arise and as always we are happy to work with you. We would kindly ask that notification be provided at least 24 hours advance notice in the event of a cancellation. This allows appropriate time to schedule a replacement for the vacated appointment. After two no show appointments or lack of notice, we will ask customers to prepay a non-refundable deposit for all future appointments.